By placing an order you (the “Customer”), are agreeing to the Terms and Conditions of The Stallion Shop Ltd (from here on referred to as TSS.)All orders are subject to these terms and conditions which cannot be varied.
The Stallion Shop Ltd. Terms and Conditions 2024
Semen can be shipped to any address by courier. International semen orders, for semen from abroad to ship to Ireland orders must be placed by 8am.
International delivery is only available Tuesday to Friday inclusive and on Saturday by special arrangement. All shipping costs are to be paid by the customer.
If stallions have a heavy breeding schedule, TSS reserves the right to send a maximum of 1 insemination dose per oestrus.
Office hours 7:00am – 7:00pm Monday to Friday and 7:00am – 6:00pm Saturday. Office number: 086 3760619 (Olive) 089 2172995 (Sarah) If you cannot get through due to the line being busy send a text message or call 086 8169004 (Ivor)
Sarah in our office is available to take your calls Monday to Wednesday: 9:00am – 4:15pm 089 2172995
* Further terms and conditions may apply to individual stallions/semen. Please make sure you are fully aware of all terms in advance of purchase. TSS can advise you on any other terms not mentioned here.
1) All prices and terms, and the availability of stallions are subject to change. The Customer must confirm these with TSS immediately prior to ordering and payment.
2) Payment is required in full at the time of nomination and no semen will be dispatched prior to full and cleared payment, including health certificates and delivery charges. Payments made by cheque must be cleared before any semen can be dispatched.
3) All fees are subject to VAT at 13.5% unless otherwise stated.
4) Customers are presumed to have read all information and advice imparted verbally or in writing by TSS. TSS uses reasonable endeavors to ensure that all information and advice provided by it is accurate. However, TSS cannot accept liability for any incorrect information. Customers are advised to verify the accuracy of all information themselves, and to discuss all issues with their vet as appropriate.
5) All chilled and frozen semen supplied are subject to the terms offered by the supplying stud, or by Kylemore Stud, and it is the client’s responsibility to fully appraise themselves of the individual terms for their chosen stallion/s in advance of purchase as each one differs.
6) Terms for embryo transfer, ICSI, or other advanced reproductive techniques may differ and are available on request. TSS must be informed if semen is to be used as part of an embryo transfer, ICSI, or any other advanced reproductive procedure. Please be aware that a stud fee is usually payable for each pregnancy/embryo.
7) All used and unused straws (or part thereof) must be returned to TSS.
8) TSS provides no product exchange or money back guarantee. Once payment has cleared the order cannot be refunded or exchanged.
9) Semen advertised by TSS may be unavailable at times without notice. TSS will in these circumstances use reasonable endeavors to provide semen in exchange (of the same value or a lesser value to that ordered, and only from the same supplier) or a refund, if no semen has yet been delivered under the order. In the event that semen has already been delivered under an order and semen from the same supplier cannot be provided in exchange, the mare will be required to miss a cycle.
10) When frozen semen is dispatched either on a pregnancy basis or as a replacement for chilled semen, the frozen semen remains the property of the stallion owner at all times and may not be sold to or used by a third party under any circumstances. Unused frozen semen must be returned by 1st October at the end of each breeding season and the customer will be liable for any and all associated costs.
11) Liability and risk for the semen and any container it is transported in is the responsibility of the relevant stud prior to dispatch, the transport company whilst in transit and the person or company to whom the semen is delivered from arrival.
12) TSS is not liable under any circumstances if the stud have not included the original EU health certification with the semen and it is the responsibility of the vet / AI Technician to ensure the correct papers are included.
13) TSS is not liable under any circumstances for any loss or costs incurred where semen is unavailable or delayed, including, but not limited to, veterinary, livery or transport costs.
14) Time of delivery is the responsibility of the relevant stud and transport company. TSS accepts no liability for the time of delivery of semen. Although the transport couriers endeavour to deliver in accordance with timed deliveries, they do not guarantee a timed delivery. TSS does not provide any compensation for any loss or costs arising from late delivery of semen, and in addition the full transport charge will still apply and is payable by the customer.
15) Shipments of chilled semen are primarily sent with UPS and DHL, some areas are not covered by these shippers, and it is the responsibility of the client to inform the office prior to dispatch, if the delivery area is to be considered as “remote.”
16) Where possible, chilled semen will be ordered on a pre-noon or pre-2pm service, depending on service availability. Some addresses are not eligible for pre-noon or pre-2pm delivery; for these addresses the semen will be dispatched on a standard next-day service and may arrive at any time until 7pm.
17) TSS will use reasonable endeavours to resolve any disputes relating to the quality or other properties of any semen, but liability for semen rests solely with the relevant stud and no guarantee of quality is provided under any circumstances.
18) No guarantee of pregnancy is given by TSS under any circumstances whatsoever.
19) TSS reserves the right to refuse to accept any order and to cancel any order already placed (whether semen has already been delivered under the order or not) at any time and at the sole and absolute discretion of TSS.
20) In the event that TSS cancels any order, the full amount paid by the Customer will be refunded, unless the Customer has already received a dose or more of semen.
21) TSS is in no way endorsing or recommending any third party referred to on the website or contained in the information provided by TSS and TSS is not responsible or liable for any third party’s actions.
22) All orders placed are subject to the laws and jurisdiction of Ireland.
23) TSS does not take any responsibility whatsoever for clients who cannot obtain full breeding papers in the event that they have used a stallion that has been licensed but has not completed a performance test or if a stallion is removed from the full studbook at any point.
24) TSS will make all reasonable endeavours to display the Warmblood Fragile Foal Syndrome (WFFS) status of all stallions, but cannot be held responsible for the accuracy of this information and cannot be held responsible if the customer orders semen from a stallion that is later tested or revealed to have tested positive for the WFFS mutation.
25) Where a discount has been applied to a stud fee using a credit system, the credit for the following year in the event of no pregnancy, will be calculated using the amount paid in the current year and the value of the discount will not be included.
26) Where the terms for a stallion state that veterinary certification of non-pregnancy must be received by October 1st for a refund or credit, it is the mare owner’s responsibility to ensure the correct certification is supplied in writing or by email. If certification is not received on or before1st October, it will be assumed that the mare is in foal and the mare owner will forfeit any claim to a refund or credit.
All orders placed are subject to the laws and jurisdiction of Ireland.
The Stallion Shop is a company registered in Ireland company registration number 726851 VAT Registration No: Registered Office: Kylebrack, Loughrea, Co. Galway
Contact Name: Olive Broderick
Contact Telephone
Olive: 086 3760619
Chloe 087 1429167
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